Shipping Policy

1. Shipping Coverage

  • We currently deliver across selected regions in India. Please confirm service availability to your location before placing an order by contacting us directly.


2. Processing Time

  • All orders are typically processed within 2–4 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Custom or bulk orders may require additional processing time. Our team will notify you accordingly.


3. Delivery Time

  • Estimated delivery time: 5–10 business days, depending on your location and courier service availability.
  • Delays may occur due to unforeseen factors such as weather, strikes, or courier disruptions. We appreciate your patience and understanding.


4. Shipping Charges

  • Shipping costs are calculated based on the order volume, weight, and delivery location.
  • Any applicable shipping charges will be clearly mentioned at the time of checkout or shared by our sales team in case of bulk orders.


5. Order Tracking

  • Once your order is dispatched, we will provide tracking details via email, SMS, or WhatsApp (as applicable). You can use these details to monitor the shipment status.


6. Delivery Terms

  • Our deliveries are made via trusted courier/logistics partners.
  • It is the customer’s responsibility to ensure someone is available to receive the order at the delivery address.
  • If the order is undeliverable due to incorrect address or unavailability, re-delivery charges may apply.


Contact Us

Lotus Rice Mills Pvt. Ltd.

Old Agra Road Parvati Utsav Garden, Etawah, Uttar Pradesh - 206001, India

Call Us : View Mobile Number

E-mail : lotusrice.in@yahoo.com



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